A few minutes before boarding my United flight to Louisville the gate agent called me up to the podium. Since I'm Premier Executive level with United I figured they were upgrading me to first class so they could give a standby passenger my seat.
Um, no. They had bad news. Their new baggage conveyor belt had 'eaten my bag', my green wheelie. It had caught on something and ripped the bag open. They'd scooped everything into a black duffel bag (apparently they have them for sale) and swore nothing had gotten lost... And then gave me a card to hand in here in Vermont on my return to get the bag replaced/repaired.
I stood there slack-jawed at the news but didn't scream or holler. If nothing did get lost and if they do make good on Friday when I get back, I'll call it one of those things and let it go. If not, though, I make no promises.
Perhaps because I didn't freak out, a few minutes later they called me over again and THEN gave me an upgrade to first class.
Um, no. They had bad news. Their new baggage conveyor belt had 'eaten my bag', my green wheelie. It had caught on something and ripped the bag open. They'd scooped everything into a black duffel bag (apparently they have them for sale) and swore nothing had gotten lost... And then gave me a card to hand in here in Vermont on my return to get the bag replaced/repaired.
I stood there slack-jawed at the news but didn't scream or holler. If nothing did get lost and if they do make good on Friday when I get back, I'll call it one of those things and let it go. If not, though, I make no promises.
Perhaps because I didn't freak out, a few minutes later they called me over again and THEN gave me an upgrade to first class.